Email
Formalizes & documents
Issued policy, documents, formal renewal notice, terms and cross-sell campaigns across lines.
Solutions · Insurance & brokers · Panama
Renewals on time. Clients who stay covered.
Renewal notices, premium reminders and claim status — on email, WhatsApp and SMS, orchestrated and compliant with Law 81. Your book of business stays with you and your clients don't lose cover over a notice that didn't land.
Get your free check →A notice that doesn't land costs a policy — or a cover.
Insurance law requires notifying renewal at least 30 days in advance, and an unpaid premium, past the grace period, suspends cover. Notifying by hand doesn't scale, and you handle sensitive data under Law 81. Communicating on time, on the right channel and with permission protects your book and your policyholders.
The three channels, in your sector
Each message, where it pays off.
WhatsApp
Renews & serves
Renewal or premium reminder with the option to check or arrange payment, and claim status so the client doesn't have to chase the broker.
SMS
Flags the critical
Urgent overdue-premium notice with cover at risk and a last-minute reminder: reaches everyone, no internet needed.
Typical use cases
Renewal noticeA formal email with the renewal at the advance notice the law requires, and a WhatsApp/SMS reminder so it doesn't lapse.
Premium reminderWhatsApp before the due date and SMS if it entered the grace period: avoids suspended cover.
Claim statusClaim updates by WhatsApp or email, so the policyholder knows where it stands without calling.
Policy issuedEmail confirmation with the policy and documents, the moment it's issued.
Law 81 · sensitive data
Health, assets and finances: data that demands care.
A broker or insurer handles its policyholders' health, asset and financial data — among the most sensitive there is. Law 81 of 2019 requires traceable consent and secure handling, and the sector is supervised by the Superintendency of Insurance and Reinsurance. We operate with logged opt-in, traceable opt-outs and messages that don't over-expose.
How many renewals slip away from a late notice?
We run a free Law 81 + deliverability check: we review how you notify renewals and premiums today, your consent and your channels, and hand back a clear traffic light with 3 actions. It's what others charge $450 for.
Get your free check →