Email
Summarizes & informs
Locker onboarding, shipment summaries, account statements and seasonal promotions (Black Friday, Christmas).
Solutions · Logistics & courier · Panama
Let your customer know where their package is.
Automatic SMS and WhatsApp notices at every step — arrived at the locker, out for delivery, ready for pickup, delivered — plus email campaigns. Orchestrated, run by us and compliant with Law 81. Fewer queries, more deliveries.
Get your free check →The "where's my package?" eats your whole day.
Every shipment without a notice is a call, a chat and an anxious customer. Notifying by hand doesn't scale, and a package that reaches the locker unannounced sits uncollected for weeks. You need to notify instantly, on the channel people read, and with the consent Law 81 requires.
The three channels, in your sector
Each message, where it pays off.
WhatsApp
Notifies & replies
Delivery notice with a photo or tracking link, and answers to "where's my package?" without overwhelming your team.
SMS
Notifies instantly
"Your package reached the locker", "out for delivery", "ready for pickup" and the pickup code: always arrives, no internet needed.
Typical use cases
Arrived at the lockerSMS or WhatsApp the moment the package enters your warehouse in Miami or Panama, with the weight and estimated cost.
Ready for pickupA notice with the pickup code and the branch; a reminder if it isn't collected within X days.
Out for delivery / deliveredOut-for-delivery notice and delivery confirmation, with a tracking link.
Duty or freight paymentA notice of the amount due and a link, to release the package without friction.
Law 81 · customer data
Addresses, IDs and shipments: data to take care of.
A courier handles its customers' ID, addresses and purchase history. Law 81 of 2019 requires traceable consent and secure handling of that data. We operate with logged opt-in, traceable opt-outs and messages that don't over-expose. If ANTAI asks, you're covered.
How many packages go uncollected?
We run a free Law 81 + deliverability check: we review how you notify today, your consent and your channels, and hand back a clear traffic light with 3 actions. It's what others charge $450 for.
Get your free check →