Email
Welcomes & retains
New-member onboarding, news and schedules, class packages and renewal campaigns with perks.
Solutions · Gyms & fitness · Panama
Whoever stops coming stops paying.
Renewal reminders, class confirmations and re-engagement of whoever stopped coming — on email, WhatsApp and SMS, orchestrated and compliant with Law 81. You retain more members and fill your spots, without chasing anyone by hand.
Get your free check →You learn the membership lapsed once the member is already gone.
Churn is silent: first they skip, then they don't renew. Classes with reserved spots that go unfilled stay half-empty, and no one tells the waitlist. Following up by hand doesn't scale, and you handle your members' data under Law 81. A timely reminder retains more than any promotion.
The three channels, in your sector
Each message, where it pays off.
WhatsApp
Renews & re-engages
Renewal reminder with the option to pay, class confirmation and "we miss you" messages for whoever stopped coming.
SMS
Flags just in time
Membership about to expire, same-day class reminder and a freed-spot notice to the waitlist: always arrives.
Typical use cases
Renewal reminderWhatsApp and SMS before the membership expires, with one-tap renewal so it isn't lost.
Class confirmationConfirmation on booking and a same-day reminder; if someone cancels, you notify the waitlist to fill the spot.
Re-engaging the inactiveA message to whoever hasn't come in days, with an incentive to return before they drop off.
New-member welcomeOnboarding with schedules, how to book and first steps to start on the right foot.
Law 81 · member data
Your members' data is your retention asset.
A gym handles its members' contacts, attendance and payment data. Law 81 of 2019 requires traceable consent to send communications and secure handling of that data. We operate with logged opt-in and traceable opt-outs, so your communication is constant but always with permission.
How many memberships do you lose by not flagging in time?
We run a free Law 81 + deliverability check: we review how you communicate with your members today, your consent and your channels, and hand back a clear traffic light with 3 actions. It's what others charge $450 for.
Get your free check →